Heat Loss HubHeat Pump Health Check
Is Your Heat Pump Faulty, Badly Set Up — or Simply Behaving Normally?
Heat pumps behave differently from boilers. Long runtimes, warm radiators and occasional defrost can all be completely normal.
But poor heating, excessive cycling, high electricity use and persistent flow problems may point towards a design, control, hydraulic or equipment issue.
Answer a few questions about how your system is operating and the Heat Pump Health Check will help identify which part of the system is worth investigating.
This tool provides diagnostic guidance, not a mechanical fault diagnosis.
When to Call an Engineer
Professional investigation is appropriate for:
- repeated fault codes
- electrical faults
- water leaks
- suspected refrigerant faults
- persistent heavy icing
- abnormal grinding or mechanical noise
- internal equipment failures
- complete loss of heating or hot water that cannot be explained by controls
Do not dismantle the heat pump, refrigeration circuit or electrical equipment as part of this health check.